To empower our clients with the resources and expertise needed to seamlessly navigate the complexities of customs clearance, ensuring their goods reach the US Market solving any setbacks or complications that could arise.
Our Mission
To empower our clients with the resources and expertise needed to seamlessly navigate the complexities of customs clearance, ensuring their goods reach the US Market solving any setbacks or complications that could arise.
Our Vision
To become the most efficient customs clearance company in South Texas.
Our Vision
To become the most efficient customs clearance company in South Texas.
Our Values
At Envoy, we integrate our core values into our daily operations, fostering trust and loyalty among our clients and team members. Our constant dedication to providing top-notch service shines through in every task we undertake.
Communication
We maintain clear, proactive, and continuous communication.
We create accessible channels for tracking shipment status and promptly address customer inquiries and concerns to ensure efficient customer service.
Reliability
We ensure consistent reliability by honoring commitments.
We offer accurate and transparent transit schedules, secure management of customs documentation, and strict compliance with legal regulations and customs procedures.
Efficiency
We complete tasks quickly and accurately.
We streamline customs processes to minimize delays and additional expenses, harnessing advanced technology and tools to optimize efficiency in customs procedures
Problem Solving
We proactively tackle challenges.
Our skilled personnel will quickly resolve any customs or logistical challenges, offer alternative options, and adjust to unexpected challenges to ensure the best possible results.
Customer Focus
We focus on meeting customer needs and expectations.
We offer tailored services, expert advice on customs regulations, and comprehensive support for import/export processes.
Background
Envoy was founded in 2022 by LCB Sergio Dominguez.
With more than 14 years of experience in Logistics and International Trade, Sergio was motivated to establish his own Customs Broker company. He did this with the sole purpose to transparently and efficiently assist importers and exporters in meeting federal requirements governing imports into the United States and assisting imports to maintain continuance in their supply chain for uninterrupted business growth.
Envoy works with a team that specializes in US Customs Compliance and has 20 years of combined experience in Logistics and International Trade.
